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WhatsApp chatbot flow · All flows

Lab home collection: a WhatsApp chatbot for clinics and health

Books a home sample pickup with the test, address and time. Try it on the phone below as your customer would, then use it in VartaAPI’s flow builder.

Clinics & health · 6 steps

Try it

It starts when someone types “test”, “home collection” or “lab” anywhere in a message. Then it offers 3 choices: Tomorrow 7–9 am, Tomorrow 9–11 am, Another day. Tap them and type answers, as your customer would. Nothing is sent.

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What it does, step by step

  • Asks Which test do you need? (for example: blood sugar, thyroid, CBC) and waits for the answer
  • Asks Your address for the sample pickup: and saves the address they type
  • Shows buttons: When should we come?
    • Tomorrow 7–9 am
      • carries on with the next step
    • Tomorrow 9–11 am
      • carries on with the next step
    • Another day
      • Asks Which day and time? and waits for the answer
  • Adds them to your sales pipeline at the stage “Home collection”
  • Sends Booked! Please don't eat for 10–12 hours before a fasting test.

How to use it in VartaAPI

  1. Press Use this flow and start your 7-day free trial.
  2. When the account is made, the flow opens in the flow builder.
  3. Change the words to your own (your business name, prices, timings), then save it.
  4. Connect your WhatsApp number. Chats it hands over arrive in your shared inbox, and leads it adds appear in your pipeline.

Questions

Quick answers.

Is the lab home collection flow free to use?
Yes. Try it here as often as you like. In VartaAPI the flow builder and the ready-made flows are on every plan and in the 7-day free trial; how many flows you can keep depends on your plan.
Can I change it?
Yes, all of it. It opens in the flow builder as ordinary steps: change any message, button or menu item, the words that start it, or add steps such as tags, an approved template or a call to your own software.
Does the demo send anything?
No. The phone on this page only shows how the flow plays. Once you use it in VartaAPI with your own WhatsApp number, the messages go to your customers for real.

More flows for clinics and health: Book an appointment · Share a report · All 34 flows

Make it yours.

Start your 7-day free trial and this flow opens in the builder, ready to change.

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