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WhatsApp chatbot flow · All flows

Welcome and menu: a WhatsApp chatbot for any business

Greets every new customer and routes them: sales, support or a person. Try it on the phone below as your customer would, then use it in VartaAPI’s flow builder.

Any business · 9 steps

Try it

It starts when someone types “hi”, “hello” or “menu” as the whole message. Then it offers 3 choices: Prices, Support, Talk to a person. Tap them and type answers, as your customer would. Nothing is sent.

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Your businessBusiness account
Today

What it does, step by step

  • Sends Hi 👋 Thanks for messaging us!
  • Shows buttons: What do you need?
    • Prices
      • Asks Which product or service? and waits for the answer
      • Adds them to your sales pipeline at the stage “New enquiry”
      • Hands the chat to your team in the shared inbox, saying We'll send the price here shortly.
    • Support
      • Asks Tell us what happened. and waits for the answer
      • Raises a support ticket: “Support request”
      • Hands the chat to your team in the shared inbox, saying Thanks! Someone from our team will reply here shortly. 🙏
    • Talk to a person
      • Hands the chat to your team in the shared inbox, saying Thanks! Someone from our team will reply here shortly. 🙏

How to use it in VartaAPI

  1. Press Use this flow and start your 7-day free trial.
  2. When the account is made, the flow opens in the flow builder.
  3. Change the words to your own (your business name, prices, timings), then save it.
  4. Connect your WhatsApp number. Chats it hands over arrive in your shared inbox, and leads it adds appear in your pipeline.

Questions

Quick answers.

Is the welcome and menu flow free to use?
Yes. Try it here as often as you like. In VartaAPI the flow builder and the ready-made flows are on every plan and in the 7-day free trial; how many flows you can keep depends on your plan.
Can I change it?
Yes, all of it. It opens in the flow builder as ordinary steps: change any message, button or menu item, the words that start it, or add steps such as tags, an approved template or a call to your own software.
Does the demo send anything?
No. The phone on this page only shows how the flow plays. Once you use it in VartaAPI with your own WhatsApp number, the messages go to your customers for real.

More flows for any business: Rating and review · Request a callback · All 34 flows

Make it yours.

Start your 7-day free trial and this flow opens in the builder, ready to change.

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