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WhatsApp chatbot flow · All flows

Meal feedback: a WhatsApp chatbot for restaurants and food

Asks how the meal was and catches unhappy guests before they post a review. Try it on the phone below as your customer would, then use it in VartaAPI’s flow builder.

Restaurants & food · 7 steps

Try it

It starts when someone types “feedback” or “review” anywhere in a message. Then it offers 3 choices: Loved it 😍, It was okay, Not happy. Tap them and type answers, as your customer would. Nothing is sent.

ButtonsMessageQuestionRaise a ticketHand to a person

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Your businessBusiness account

Today

What it does, step by step

Shows buttons: Thanks for eating with us! How was your meal?
- Loved it 😍
  - Sends So glad! Would you leave us a Google review? It helps a lot. ⭐
- It was okay
  - Asks What could we do better? and waits for the answer
  - Sends Thank you, we'll work on it.
- Not happy
  - Asks We're sorry. What went wrong? and waits for the answer
  - Raises a support ticket: “Unhappy guest”
  - Hands the chat to your team in the shared inbox, saying Our manager will call you today.

How to use it in VartaAPI

Press Use this flow and start your 7-day free trial.
When the account is made, the flow opens in the flow builder.
Change the words to your own (your business name, prices, timings), then save it.
Connect your WhatsApp number. Chats it hands over arrive in your shared inbox.

Questions

Quick answers.

Is the meal feedback flow free to use?

Yes. Try it here as often as you like. In VartaAPI the flow builder and the ready-made flows are on every plan and in the 7-day free trial; how many flows you can keep depends on your plan.

Can I change it?

Yes, all of it. It opens in the flow builder as ordinary steps: change any message, button or menu item, the words that start it, or add steps such as tags, an approved template or a call to your own software.

Does the demo send anything?

No. The phone on this page only shows how the flow plays. Once you use it in VartaAPI with your own WhatsApp number, the messages go to your customers for real.

More flows for restaurants and food: Takeaway order · All 34 flows

Make it yours.

Start your 7-day free trial and this flow opens in the builder, ready to change.

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